Company Support
At illumin8, we understand that the small details and support services are what make a significant difference in your business operations. Our comprehensive offerings are designed to streamline your processes and enhance customer satisfaction, allowing you to take your blinds and curtains business to the next level.
Choosing the right fabric is crucial for your customers, and we recognise the importance of a tactile experience. Our swatch sampling service provides A5 and A6 fabric samples, allowing customers to feel the texture and see the true depth of colour in person. We can supply you with packs for distribution or send them directly to your clients in personalised branded envelopes.
*Note: Charges apply for this service.
Located in the SAIF Zone and directly linked to Sharjah International Airport, our distribution services ensure that securely packaged products leave the UAE regularly. We dispatch orders to various worldwide transport hubs, enabling you to efficiently deliver products to your store, warehouse, or directly to your customers’ homes. You can easily track your shipments through TheHub and ThePortal, ensuring transparency and peace of mind.
TheHub serves as your comprehensive order management tool, designed for seamless EDI integration. Its user-friendly ordering system facilitates quick input directly into our factory. ThePortal offers intuitive analytics and tracking features, you can monitor order status and key performance indicators (KPIs), as well as manage dynamic pricing structures efficiently.
To empower your sales and service teams, we offer high-quality technical product training. Training sessions can be arranged virtually, at your offices, or at our facilities in Nottingham and Sharjah, depending on your location. We also provide technical specifications, measuring guides, and fitting instructions to equip your team with the knowledge they need to assist customers effectively.
Our dedicated customer relationship teams are here to assist you with product and order support. Whether you have technical questions or order inquiries, our team is ready to provide the assistance you need to ensure a smooth customer experience.
By partnering with illumin8, you gain access to a wealth of resources and support designed to refine your blinds and curtains business. Let us help you enhance your operations and deliver exceptional service to your customers, paving the way for sustained growth and success.